This ensures a totally discreet transaction and further guarantees your secrecy. If the Dirty Dozen is available from stock, it will be packaged and sent within one working day. If for whatever reason we have run out of stock, we will generally send your 'Dirty Dozen' in about 12 days, in most cases much sooner than that. If something happens to prevent despatch of your 'Dirty Dozen' we will send you an e-mail to let you know the very minute we notice the problem.
In simple terms, if you take delivery of your Dirty Dozen and decide you have changed your mind and no longer want the particular item, we will let you return it within 10 days and we will give you your money back.
Because the products are intended for intimate use, we are confident that you will understand that there needs to be a few terms and conditions. Health and safety guidelines mean that the 'Dirty Dozen' must be unused and still in the sealed, original manufacturers packing, you will need to cover the return postage charges (you will not be charged for the charge for the first shipping to you).
In the event that your 'Dirty Dozen' has a manufacturers fault, then email us on return@sensual-sex-toys.co.uk and we shall replace or refund, whichever you prefer.
Replacement of a faulty 'Dirty Dozen' will be with the exact same item, or one of a similar cost if there is no stock of the first choice item (to suit you, of course), and as the item was faulty, we will pay for all the additional shipment charges.
Nothing mentioned above is intended to modify your legal rights under UK law. Our policy is in addition to any rights that apply under English law.
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