This ensures a totally discreet delivery and protects your anonymity. If the Stud Ring is a stock product, it will be shipped within 1 working day. If the item you requested is unavailable, we will generally forward your 'Stud Ring' in around 12 days, but 9 times of of 10 much sooner. Should there be any kind of delivery delay with your 'Stud Ring' we will notify you as soon as we notice the problem.
In brief, if you receive the Stud Ring and decide you don't want the sex toy in question, you are able to send it back it within 10 days and we will give you your money back.
Given the unique 'intimate' nature of our products, we are sure that you will recognize that we must impose some conditions. Hygiene rules means that the 'Stud Ring' must be in its original packing and, obviously, unused, you will need to pay for the return postage (we'll absorb the costs of the first shipping to you).
In the event that the 'Stud Ring' is not as it should be, then please contact us on return@sensual-sex-toys.co.uk and we shall refund your money or replace the item whichever you prefer.
Replacement of a rejected 'Stud Ring' will be with the exact same product, or one of the same value if there is no stock of the original product (if you agree, of course), and as the goods were faulty, you will be reimbursed all the additional shipment charges.
Nothing mentioned above is meant to reduce your legal options as viewed by English law. Our replacement policy is in addition to any legal rights you have under UK law.
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