This guarantees a totally discreet transaction and maintains your secrecy. If your Ass Palm Pal is in stock, it will be packaged and sent within one working day. If the product you bought is not in stock, we will normally forward your 'Ass Palm Pal' in approx. 12 days, in most cases far quicker. If something happens that delays despatch of your 'Ass Palm Pal' we will inform you by email as soon as we are able.
In simple terms, if you get your Ass Palm Pal and after seeing it, decide you don't want the item, you can send it back to us it within 10 days and get a refund.
Because of the nature of the products, we are sure that you will recognize that there are some terms and conditions. Health and safety guidelines means that the 'Ass Palm Pal' must be unused and still in the sealed, original manufacturers packing, you will need to pay for the cost of the return shipping (you will not be charged for the costs of the first carriage to you).
If your 'Ass Palm Pal' has a fault, then email us on return@sensual-sex-toys.co.uk and we shall refund the cost of the goods or replace the goods at your discretion.
Exchange on a faulty 'Ass Palm Pal' will be with the same item, or a similar value product if the first product is now out stock, and as the product was faulty, we will accept all the extra postage charges.
None of the above is meant to affect your rights under UK law. Our returns and replacement policy is in addition to any legal rights you have under UK law.
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