This enables a fully discreet delivery service and protects your privacy. If your Executive Love Eggs is ex-stock, it will be packaged and dispatched within 1 working day. If we have no stock of the item you purchased, we would expect to forward your 'Executive Love Eggs' in no longer than 12 days, in most cases this is much quicker. If something occurs that interferes with shipping of your 'Executive Love Eggs' we will send you an e-mail to let you know as soon as we possibly can.
In simple terms, if you take delivery of your Executive Love Eggs and decide you have changed your mind and no longer want the sex toy in question, you are able to send it back to us it within 10 days and we will give you a full refund.
As our sex toys are designed to be used in a personal manner, we are confident that you will understand that there are some conditions. Hygiene guidelines mean that the 'Executive Love Eggs' must be unused and still in the sealed, original packing, you will also need to cover the return shipment charges (you will not be charged for the charges for the first carriage to you).
In the event that the 'Executive Love Eggs' is not as it should be, then email us on return@sensual-sex-toys.co.uk and we will replace the product or refund your payment.
Replacement of a rejected 'Executive Love Eggs' will be with an identical item, or a similar item if the first is out of stock, and we will accept all additional postage and packaging charges you incur.
Nothing mentioned above is meant to modify your rights as applicable under English law. Our policy is over and above any rights you may have under English law.
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