This ensures a fully discreet delivery and further guarantees your confidentiality. If your Magic Super Stretch is a stock item, it will be packed and despatched in 24 hours. If we have run out of stock of the sex toy you purchased, we will generally despatch your 'Magic Super Stretch' in around 12 days, but most of the time this is much quicker. In the event that there is any sort of delivery delay with your 'Magic Super Stretch' we will send you an e-mail to let you know the very minute we are able.
In brief, if you receive the Magic Super Stretch and feel you don't actually want the particular item, we allow you to send it back to us it within 10 days and we will issue a refund.
Because the products are intended for intimate use, we are confident you will agree that we must apply some conditions. Health and hygiene guidelines mean that the 'Magic Super Stretch' must be unused and still in the sealed, original sealed packing, you will need to pay for the return shipment costs (we will happily cover the costs of the first shipping to you).
In the event that your 'Magic Super Stretch' arrives and is not working or faulty, then send us an e-mail on return@sensual-sex-toys.co.uk and we will refund the cost of the product or replace the goods at your discretion.
Exchange of a returned 'Magic Super Stretch' will be with the same item, or a similar value product if the first product is out of stock, and as the product was faulty, we will cover all the additional delivery charges.
None of the above is meant to affect your legal options as applicable under UK law. Our returns policy is over and above any rights that apply under UK law.
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