This guarantees a totally discreet delivery service and protects your privacy. If your Sensual Premium Sexy Gift Box is a stock product, it will be packed and sent in 1 working day. If the product you requested is not in stock, we will usually send your 'Sensual Premium Sexy Gift Box' in about 12 days, but most of the time far quicker. In the event that there is some sort of despatch problem with your 'Sensual Premium Sexy Gift Box' we will inform you by email immediately we possibly can.
In simple terms, if you get your Sensual Premium Sexy Gift Box and decide you don't want the item, we are happy for you to send it back to us it within 10 days and we will provide a full refund.
Because of the intimate nature of sex toys, we are confident that you will understand that there needs to be a few terms and conditions. Health and safety guidelines means we must insist that the 'Sensual Premium Sexy Gift Box' must be still in its manufacturers packing and unused, you will need to pay for the cost of the return carriage (we will happily cover the costs of the first shipment to you).
If your 'Sensual Premium Sexy Gift Box' is not as it should be, then contact us by e-mail on return@sensual-sex-toys.co.uk and we will refund the cost of the goods or replace the products whichever suits you best.
Exchange on a faulty 'Sensual Premium Sexy Gift Box' will be with the same, or a similar value item if the original is out of stock, and as the product was faulty, you will be reimbursed all the additional carriage charges.
Nothing mentioned above is meant to modify your rights as applicable under UK law. Our policy is over and above any legal rights you possess under UK law.
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