This enables a fully discreet delivery service and protects your anonymity. If the Rebecca Love Doll is a stocked product, it will be sent inside 1 working day. If the sex toy you ordered is unavailable, we will normally expedite your 'Rebecca Love Doll' in approximately 12 days, but 9 times of of 10 far quicker than that. In the event that there is any sort of delivery problem with your 'Rebecca Love Doll' you will be advised by email the very minute we are able.
In brief, if you receive the Rebecca Love Doll and after seeing it, decide you don't want the particular item, we allow you to return it to us it within 10 days and we will provide a full refund.
Given the unique 'intimate' nature of our products, we are confident that you will understand that there are some conditions. Health guidelines mean that the 'Rebecca Love Doll' must be unused and still in the sealed, original sealed packaging, you will also need to pay the cost of the return shipping (we'll absorb the costs of the original shipment to you).
If your 'Rebecca Love Doll' doesn't work as it should, then please contact us at return@sensual-sex-toys.co.uk and we will replace or refund, at your discretion.
Replacement of a returned 'Rebecca Love Doll' will be with the exact same product, or one of a similar cost if we are out of stock of the first choice item (to suit you, of course), and as the product was not as it should be, we will pay all the extra postage costs.
None of the above is meant to affect your legal rights as applicable under English law. Our policy is in addition to any legal rights that apply under English law.
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