This enables a fully discreet delivery service and protects your anonymity. If your Big John Doll is a stocked product, it will be packaged and sent in one working day. If the item you requested is unavailable, we will usually forward your 'Big John Doll' in around 12 days, in most cases far quicker than that. If anything occurs that delays dispatch of your 'Big John Doll' you will be notified by email as soon as we notice the problem.
In basic terms, if you take delivery of your Big John Doll and decide you don't want the item, you are able to send it back to us it within 10 days and get your money back.
Given the unique 'intimate' nature of our products, we are confident that you will agree that we must impose a few terms and conditions. Hygiene regulations mean that the 'Big John Doll' must be unused and still in the sealed, original manufacturers packaging, you will need to cover the charges for the return shipment (we will happily cover the charge for the first shipping to you).
If your 'Big John Doll' turns out to be faulty, then contact us by e-mail at return@sensual-sex-toys.co.uk and we will refund the cost of the product or replace the product whichever you prefer.
Exchange of a returned 'Big John Doll' will be with the same, or a similar item if the first is now out stock, and as the product was not as it should be, you will be reimbursed all the extra shipment charges.
None of the above seeks to change your rights as applicable under English law. Our replacement policy is in addition to any legal rights you have under English law.
"
No products
Shipping
£0.00
Total
£0.00