This enables a fully discreet transaction and guarantees your privacy. If your JHo Love Doll is a stock product, it will be despatched within 24 hours. If we do not have stock available for some reason, we will generally ship your 'JHo Love Doll' in approximately 12 days, in most cases well within this. If anything happens that delays dispatch of your 'JHo Love Doll' we will inform you by email the very moment we possibly can.
Put simply, if you receive your JHo Love Doll and decide you have changed your mind and no longer want the product, we are happy for you to return it within 10 days and we will provide a full refund.
Because the products are intended for intimate use, we are sure that you will agree that we must apply some terms and conditions. Hygiene regulations means we must insist that the 'JHo Love Doll' must be still in its packing and unused, you will need to cover the return carriage costs (we'll absorb the cost of the first shipping to you).
In the improbable event that your 'JHo Love Doll' arrives and is not as it should be, then let us know by contacting us on return@sensual-sex-toys.co.uk and we shall replace or refund, whichever you prefer.
Replacement of a returned 'JHo Love Doll' will be with the exact same product, or one of the same cost if we are out of stock of the first item (if you agree, of course), and as the product was not as it should be, we will cover all the additional delivery costs.
None of the above is meant to reduce your rights as applicable under UK law. Our replacement policy is in addition to any legal rights that apply under UK law.
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