This guarantees a fully discreet delivery and maintains your confidentiality. If your Water Prick is a stock product, it will be packaged and dispatched in 24 hours. If for some reason we have run out of stock, we will generally ship your 'Water Prick' in approx. 12 days, but 9 times of of 10 much sooner than that. If there is any kind of delay with your 'Water Prick' we will let you know by email immediately we spot the problem.
Basically, if you get your Water Prick and no longer want the product, we allow you to return it within 10 days and we will issue a refund.
Because the products are intended for intimate use, we are confident you will understand that there needs to be some conditions. Health and safety guidelines mean that the 'Water Prick' must be still in its packing and unused, you will need to cover the return postage costs (you will not be charged for the cost of the original shipping to you).
In the event that the 'Water Prick' turns out to be faulty, then email us at return@sensual-sex-toys.co.uk and we will replace or refund, at your discretion.
Exchange of a rejected 'Water Prick' will be with the exact same item, or one of a similar value if there is no stock of the first product (at your choice), and as the goods were faulty, we will pay for all the extra carriage charges.
None of the above is intended to modify your legal options as viewed by UK law. Our returns policy is over and above any rights you have under English law.
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