This guarantees a totally discreet transaction and maintains your anonymity. If your Ultra Harness 2 and Plug is a stocked item, it will be packaged and sent inside one working day. If we have run out of stock of the sex toy you bought, we would expect to ship your 'Ultra Harness 2 and Plug' in approx. 12 days, but 9 times of of 10 much sooner than that. If anything happens to prevent dispatch of your 'Ultra Harness 2 and Plug' we will notify you immediately we spot the problem.
In simple terms, if you receive your Ultra Harness 2 and Plug and no longer want the item, we allow you to send it back it within 10 days and we will provide a full refund.
As our adult toys are intended to be used in a intimate manner, we are confident you will recognize that we must apply a few conditions. Health and safety regulations mean that the 'Ultra Harness 2 and Plug' must be unused and still in the sealed, original packing, you will need to cover the return carriage costs (we'll absorb the charges for the first shipment to you).
If your 'Ultra Harness 2 and Plug' is not as it should be, then email us on return@sensual-sex-toys.co.uk and we shall refund your money or replace the products at your preference.
Exchange on a faulty 'Ultra Harness 2 and Plug' will be with the exact same product, or one of the same value if there is no stock of the original product (if you agree, of course), and as the product was faulty, we will pay for all the additional postage costs.
None of the above is meant to change your rights as a consumer under English law. Our returns policy is in addition to any rights you may have under English law.
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