This enables a secure and private service and maintains your anonymity. If the Fleshlight Bullet Upgrade is a stocked item, it will be packed and despatched within 1 working day. If for whatever reason we have run out of stock, we will generally ship your 'Fleshlight Bullet Upgrade' in around 12 days, but most of the time far quicker. If we can't ship your 'Fleshlight Bullet Upgrade' we will notify you by email the very minute we notice the problem.
In a nutshell, if you receive the Fleshlight Bullet Upgrade and decide you don't want the product, you can send it back to us it within 10 days and we will provide a full refund.
Given the unique 'intimate' nature of our products, we are sure that you will agree that there are some conditions. Hygiene regulations means the 'Fleshlight Bullet Upgrade' must be unused and still in the sealed, original sealed packing, you will need to pay for the return shipment charges (you will not be charged for the cost of the original carriage to you).
In the event that the 'Fleshlight Bullet Upgrade' doesn't work as it should, then contact us by e-mail at return@sensual-sex-toys.co.uk and we will refund the cost of the item or replace the goods whichever you prefer.
Replacement of a rejected 'Fleshlight Bullet Upgrade' will be with the same item, or one of a similar value if there is no stock of the first item (at your discretion), and as the goods were faulty, you will be reimbursed all the extra postage charges.
None of the above is intended to affect your rights as applicable under English law. Our replacement policy is over and above any rights you possess under UK law.
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