This guarantees a totally discreet service and maintains your privacy. If the Silent Vibrations pink Vibrator is available from stock, it will be packaged and despatched within one working day. If we have no stock of the item you bought, we would expect to dispatch your 'Silent Vibrations pink Vibrator' in around 12 days, but generally this is much quicker. If anything happens that interferes with despatch of your 'Silent Vibrations pink Vibrator' you will be notified by email as soon as we possibly can.
Basically, if you receive the Silent Vibrations pink Vibrator and decide you have changed your mind and no longer want the particular item, you are able to return it to us it within 10 days and we will issue a full refund.
Because of the intimate nature of adult toys, we are sure that you will recognize that there has to be a few conditions. Health and hygiene rules means that the 'Silent Vibrations pink Vibrator' must be still in its manufacturers packaging and unused, you will need to pay for the cost of the return carriage (we will happily cover the charges for the first shipment to you).
In the event that the 'Silent Vibrations pink Vibrator' has a fault, then contact us by e-mail on return@sensual-sex-toys.co.uk and we shall refund the cost of the goods or replace the goods at your discretion.
Exchange on a faulty 'Silent Vibrations pink Vibrator' will be with the same, or a similar value product if your first choice is now out stock, and as the product was faulty, we will pay for all the extra delivery charges.
Nothing mentioned above is meant to affect your legal rights as a consumer under UK law. Our policy is over and above any legal rights you have under UK law.
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