This enables a secure and private delivery and guarantees your confidentiality. If your The Cone is a stock item, it will be packed and despatched in 24 hours. If we do not have stock available for some reason, we will generally expedite your 'The Cone' in approximately 12 days, but 9 times of of 10 this is much quicker. If something happens to prevent shipment of your 'The Cone' we will send you an e-mail to let you know as soon as we are aware.
In brief, if you receive the The Cone and after seeing it, decide you don't want the product, we are happy for you to send it back to us it within 10 days and we will give you a full refund.
As our adult toys are intended to be used in a intimate manner, we are sure that you will understand that there are some terms and conditions. Health and safety regulations means the 'The Cone' must be unused and still in the sealed, original packaging, you will need to cover the return carriage costs (we will happily cover the cost of the original shipping to you).
If your 'The Cone' doesn't work as it should, then let us know by contacting us at return@sensual-sex-toys.co.uk and we shall refund the cost of the goods or replace the goods at your discretion.
Replacement of a returned 'The Cone' will be with the same product, or one of the same cost if we are out of stock of the first choice product (at your choice), and we will accept all additional shipping costs that apply.
Nothing mentioned above is intended to affect your legal options as applicable under UK law. Our policy is over and above any rights you possess under UK law.
"
