This enables a totally discreet transaction and ensures your anonymity. If the Rock Chick is a stock item, it will be packaged and sent in one working day. If the product you bought is out of stock, we will normally despatch your 'Rock Chick' in approximately 12 days, but 9 times of of 10 far quicker. If a problem happens that prevents shipment of your 'Rock Chick' we will notify you immediately we possibly can.
In simple terms, if you get the Rock Chick and after seeing it, decide you don't want the item, you are able to send it back it within 10 days and we will give you your money back.
As our sex toys are designed to be used in a personal manner, we are sure you will understand that there needs to be some conditions. Health and safety guidelines means that the 'Rock Chick' must be unopened and and unused, you will need to pay for the return shipment costs (we will happily cover the costs of the first shipment to you).
In the event that your 'Rock Chick' arrives and is not working or faulty, then let us know by contacting us at return@sensual-sex-toys.co.uk and we shall refund your money or replace the products at your preference.
Replacement of a rejected 'Rock Chick' will be with the exact same item, or one of the same cost if there is no stock of the original product (at your discretion), and we will accept all additional carriage charges.
Nothing mentioned above is intended to affect your legal options as applicable under UK law. Our returns policy is in addition to any rights you may have under English law.
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