This enables a fully discreet delivery service and protects your anonymity. If your Brush Bunny is a stocked product, it will be packed and dispatched within one working day. If the item you bought is unavailable, we will generally ship your 'Brush Bunny' in approximately 12 days, but generally much sooner. In the event that there is any sort of delivery problem with your 'Brush Bunny' we will notify you by email the very minute we are aware.
In basic terms, if you get the Brush Bunny and have changed your mind about buying the item, we allow you to return it to us it within 10 days and get a refund.
Because of the nature of the products, we are sure that you will recognize that we must impose a few terms and conditions. Health and hygiene rules mean that the 'Brush Bunny' must be in its original manufacturers packaging and, obviously, unused, you will need to cover the return postage charges (you will not be charged for the charges for the original carriage to you).
In the unlikely event that your 'Brush Bunny' turns out to be faulty, then send us an e-mail at return@sensual-sex-toys.co.uk and we shall refund your payment or replace the goods at your preference.
Exchange on a faulty 'Brush Bunny' will be with the exact same item, or one of the same cost if there is no stock of the original product (at your discretion), and as the item was faulty, you will be reimbursed all the extra carriage costs.
None of the above is intended to modify your legal options under English law. Our returns policy is in addition to any rights you have under English law.
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