This ensures a secure and private service and ensures your confidentiality. If the WATER BUNNY Vibrator is ex-stock, it will be packaged and despatched in one working day. If the sex toy you requested is not in stock, we will generally dispatch your 'WATER BUNNY Vibrator' in no longer than 12 days, but most of the time much sooner than that. If a problem occurs that delays dispatch of your 'WATER BUNNY Vibrator' we will let you know the very minute we notice the problem.
In simple terms, if you take delivery of the WATER BUNNY Vibrator and no longer want the product, you are able to send it back it within 10 days and we will issue a full refund.
Given the unique 'intimate' nature of our products, we are sure you will have sympathy with the fact that there are some conditions. Health and hygiene rules means we must insist that the 'WATER BUNNY Vibrator' must be in its original manufacturers packing and, obviously, unused, you will need to pay for the charges for the return postage (we will happily cover the charge for the first shipment to you).
In the event that the 'WATER BUNNY Vibrator' is faulty, then send us an e-mail on return@sensual-sex-toys.co.uk and we will replace or refund, at your discretion.
Replacement of a rejected 'WATER BUNNY Vibrator' will be with the exact same product, or one of a similar value if there is no stock of the first choice product (to suit you, of course), and as the item was faulty, we will pay all the extra shipping costs.
Nothing mentioned above is meant to reduce your legal option Our policy is in addition to any legal rights you have under UK law.
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