This guarantees a totally discreet delivery service and ensures your confidentiality. If your Pink Bumpy Bunny Vibrator is a stock product, it will be packed and sent in one working day. If we have run out of stock for some reason, we would expect to forward your 'Pink Bumpy Bunny Vibrator' in approx. 12 days, but most of the time well within this. If something occurs to prevent dispatch of your 'Pink Bumpy Bunny Vibrator' we will notify you by email the very minute we notice the problem.
In short, if you receive your Pink Bumpy Bunny Vibrator and decide you have changed your mind and no longer want the sex toy in question, you are able to return it within 10 days and we will issue a full refund.
Because the products are intended for intimate use, we are sure you will understand that there has to be some conditions. Health and hygiene guidelines means we must insist that the 'Pink Bumpy Bunny Vibrator' must be in its original packing and, obviously, unused, you will need to pay for the charges for the return postage (we will happily cover the charge for the first shipping to you).
In the improbable event that your 'Pink Bumpy Bunny Vibrator' turns out to be faulty, then send us an e-mail at return@sensual-sex-toys.co.uk and we will refund your money or replace the product whichever you prefer.
Replacement of a rejected 'Pink Bumpy Bunny Vibrator' will be with the same item, or one of the same cost if there is no stock of the first choice product (if you agree, of course), and as we were at fault, we will pay for all the extra carriage charges.
None of the above seeks to reduce your rights under English law. Our returns policy is over and above any rights you possess under English law.
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