This ensures a fully discreet delivery and ensures your secrecy. If the O My The Sprite Vibrator is a stocked item, it will be packaged and sent in 1 working day. If we do not have stock available for any reason, we would expect to ship your 'O My The Sprite Vibrator' in no longer than 12 days, but most of the time much sooner. If anything occurs that interferes with dispatch of your 'O My The Sprite Vibrator' you will be notified by email the very moment we possibly can.
In simple terms, if you get the O My The Sprite Vibrator and after seeing it, decide you don't want the item, you can return it to us it within 10 days and we will provide a full refund.
Because of the nature of the products, we are sure that you will appreciate that there has to be some conditions. Health and safety regulations means the 'O My The Sprite Vibrator' must be in its original sealed packaging and, obviously, unused, you will also need to cover the return postage (we'll absorb the costs of the first carriage to you).
If your 'O My The Sprite Vibrator' is not as it should be, then let us know by contacting us at return@sensual-sex-toys.co.uk and we shall replace or refund, at your discretion.
Exchange of a rejected 'O My The Sprite Vibrator' will be with the exact same product, or one of the same value if there is no stock of the original product (if you agree, of course), and as the goods were faulty, we will pay all the additional shipping costs.
Nothing mentioned above is meant to change your legal options under English law. Our policy is over and above any rights you possess under UK law.
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