This ensures a fully discreet delivery and further guarantees your confidentiality. If your Madame Butterfly 2 Vibrator is ex-stock, it will be dispatched inside one working day. If for some reason we have run out of stock, we will generally forward your 'Madame Butterfly 2 Vibrator' in approx. 12 days, but generally far quicker. If something happens to prevent shipment of your 'Madame Butterfly 2 Vibrator' we will let you know immediately we notice the problem.
In short, if you take delivery of the Madame Butterfly 2 Vibrator and have changed your mind about buying the item, we will let you send it back it within 10 days and get a refund.
Because of the intimate nature of adult toys, we are confident you will understand that there needs to be some conditions. Health guidelines means the 'Madame Butterfly 2 Vibrator' must be in its original manufacturers packaging and, obviously, unused, you will also need to cover the cost of the return shipment (we'll absorb the costs of the first carriage to you).
In the unlikely event that your 'Madame Butterfly 2 Vibrator' arrives and is not working or faulty, then contact us by e-mail on return@sensual-sex-toys.co.uk and we shall refund the cost of the item or replace the product whichever you prefer.
Exchange on a faulty 'Madame Butterfly 2 Vibrator' will be with the same product, or one of the same cost if we are out of stock of the first choice product (at your choice), and as the product was faulty, we will pay for all the extra postage and packaging costs.
None of the above is intended to modify your legal options as a consumer under English law. Our returns policy is in addition to any legal rights that apply under English law.
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