This enables a fully discreet delivery and maintains your secrecy. If the Vinyl Vibrator is ex-stock, it will be packed and shipped in 24 hours. If we have run out of stock of the product you requested, we will generally despatch your 'Vinyl Vibrator' in approx. 12 days, in most cases this is much quicker. If we aren't able to ship your 'Vinyl Vibrator' we will send you an e-mail to let you know the very minute we notice the problem.
Basically, if you take delivery of the Vinyl Vibrator and after seeing it, decide you don't want the particular item, we will let you return it to us it within 10 days and we will give you your money back.
As our sex toys are designed to be used in a personal manner, we are sure you will agree that we must impose some terms and conditions. Health and safety rules mean that the 'Vinyl Vibrator' must be unopened and and unused, you will also need to cover the return shipment charges (you will not be charged for the costs of the first carriage to you).
In the event that your 'Vinyl Vibrator' has a manufacturers fault, then email us at return@sensual-sex-toys.co.uk and we will refund your money or replace the products whichever you prefer.
Replacement of a rejected 'Vinyl Vibrator' will be with the same product, or a similar item if your first choice is out of stock, and as the goods were faulty, we will pay for all the additional postage costs.
None of the above seeks to reduce your legal options under English law. Our policy is over and above any legal rights you may have under English law.
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