This guarantees a totally discreet delivery service and maintains your confidentiality. If the Vinyl Vibrator is in stock, it will be sent within one working day. If for whatever reason we do not have stock available, we would expect to ship your 'Vinyl Vibrator' in around 12 days, but most of the time far quicker. In the event that there is some kind of despatch problem with your 'Vinyl Vibrator' we will inform you by email immediately we are able.
Basically, if you take delivery of your Vinyl Vibrator and decide you have changed your mind and no longer want the particular item, we allow you to return it to us it within 10 days and we will issue a full refund.
Given the unique 'intimate' nature of our products, we are sure that you will understand that there needs to be some terms and conditions. Health and hygiene rules means we must insist that the 'Vinyl Vibrator' must be still in its manufacturers packaging and unused, you will need to pay for the return shipment costs (you will not be charged for the costs of the first carriage to you).
In the unlikely event that your 'Vinyl Vibrator' arrives and is not as it should be, then let us know by contacting us on return@sensual-sex-toys.co.uk and we will replace the item or refund your money.
Replacement of a returned 'Vinyl Vibrator' will be with the same item, or a similar value item if the first product is out of stock, and as the goods were faulty, we will pay for all the additional postage charges.
None of the above seeks to affect your rights as viewed by English law. Our returns policy is over and above any legal rights you may have under English law.
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