This ensures a totally discreet transaction and guarantees your privacy. If the Vinyl Vibrator is a stocked product, it will be packed and shipped within 24 hours. If we do not have stock available for whatever reason, we will generally forward your 'Vinyl Vibrator' in around 12 days, but generally much sooner than that. If something occurs that interferes with shipment of your 'Vinyl Vibrator' you will be notified by email the very minute we spot the problem.
In short, if you receive the Vinyl Vibrator and no longer want the particular item, we allow you to send it back to us it within 10 days and get a refund.
Because the products are intended for intimate use, we are confident that you will appreciate that there needs to be a few conditions. Hygiene rules mean that the 'Vinyl Vibrator' must be unused and still in the sealed, original packing, you will need to cover the return shipment charges (you will not be charged for the charge for the first carriage to you).
In the improbable event that your 'Vinyl Vibrator' is not as it should be, then send us an e-mail at return@sensual-sex-toys.co.uk and we shall refund your payment or replace the goods at your preference.
Replacement of a rejected 'Vinyl Vibrator' will be with the exact same item, or one of a similar value if we are out of stock of the original item (at your choice), and as we were at fault, we will accept all the extra carriage costs.
None of the above seeks to affect your legal options as viewed by UK law. Our replacement policy is in addition to any rights you have under English law.
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