This guarantees a fully discreet service and guarantees your privacy. If your Vinyl Vibrator is a stock product, it will be shipped within one working day. If the sex toy you requested is out of stock, we would expect to expedite your 'Vinyl Vibrator' in about 12 days, in most cases much sooner than that. Should there be any kind of delivery problem with your 'Vinyl Vibrator' we will let you know by email as soon as we are able.
Put simply, if you get your Vinyl Vibrator and decide you don't want the product, you are able to send it back to us it within 10 days and we will refund the cost of the product.
Given the nature of adult toys, we are confident that you will appreciate that we must impose a few terms and conditions. Health and safety rules means we must insist that the 'Vinyl Vibrator' must be in its original packaging and, obviously, unused, you will need to cover the charges for the return carriage (we will happily cover the charges for the original shipping to you).
In the event that the 'Vinyl Vibrator' turns out to be faulty, then let us know by contacting us at return@sensual-sex-toys.co.uk and we shall refund your money or replace the products at your preference.
Exchange of a rejected 'Vinyl Vibrator' will be with the exact same item, or one of a similar cost if there is no stock of the first choice item (to suit you, of course), and as the product was not as it should be, we will cover all the extra shipment costs.
None of the above is meant to reduce your rights as applicable under UK law. Our replacement policy is in addition to any rights that apply under English law.
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