This ensures a fully discreet delivery and maintains your privacy. If your Vinyl Vibrator is a stocked item, it will be packaged and dispatched in 1 working day. If for whatever reason we have run out of stock, we will normally forward your 'Vinyl Vibrator' in approximately 12 days, in most cases well within this. In the unlikely event that there is some kind of delivery problem with your 'Vinyl Vibrator' we will let you know by email as soon as we notice the problem.
In simple terms, if you take delivery of the Vinyl Vibrator and have changed your mind about buying the product, we will let you return it within 10 days and get a refund.
As our sex toys are designed to be used in a personal manner, we are sure that you will agree that there needs to be some conditions. Health regulations means that the 'Vinyl Vibrator' must be still in its manufacturers packing and unused, and you will need to pay the return carriage charges (we'll absorb the cost of the original carriage to you).
In the event that the 'Vinyl Vibrator' arrives and is not working or faulty, then please contact us at return@sensual-sex-toys.co.uk and we shall refund the cost of the item or replace the products at your preference.
Replacement of a returned 'Vinyl Vibrator' will be with the exact same item, or one of the same value if we are out of stock of the first item (if you agree, of course), and as the goods were faulty, you will be reimbursed all the additional shipping costs.
Nothing mentioned above is meant to change your legal rights as applicable under English law. Our policy is over and above any legal rights you possess under English law.
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