This enables a secure and private delivery service and maintains your privacy. If the Vinyl Vibrator is in stock, it will be shipped in 24 hours. If we have run out of stock for some reason, we will generally ship your 'Vinyl Vibrator' in no longer than 12 days, but generally well within this. If a problem occurs that delays dispatch of your 'Vinyl Vibrator' you will be notified by email the very minute we possibly can.
Basically, if you receive your Vinyl Vibrator and after seeing it, decide you don't want the sex toy in question, you can send it back to us it within 10 days and we will give you your money back.
Because our products are of an 'intimate' nature, we are sure you will have sympathy with the fact that there are some conditions. Health and safety regulations means that the 'Vinyl Vibrator' must be in its original sealed packaging and, obviously, unused, you will also need to cover the charges for the return postage (you will not be charged for the charges for the original shipment to you).
If your 'Vinyl Vibrator' arrives and is not working or faulty, then let us know by contacting us at return@sensual-sex-toys.co.uk and we shall refund your payment or replace the products whichever you prefer.
Exchange of a returned 'Vinyl Vibrator' will be with the exact same product, or one of the same cost if we are out of stock of the original item (to suit you, of course), and as the product was not as it should be, you will be reimbursed all the additional shipping costs.
None of the above is meant to modify your rights as applicable under UK law. Our returns policy is in addition to any rights you have under English law.
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