This enables a fully discreet delivery and maintains your confidentiality. If your Rubber Pink Vibrator is in stock, it will be packed and sent inside 24 hours. If for whatever reason we do not have stock available, we will usually dispatch your 'Rubber Pink Vibrator' in approximately 12 days, but most of the time well within this. If a problem occurs that delays dispatch of your 'Rubber Pink Vibrator' we will notify you immediately we possibly can.
Basically, if you receive your Rubber Pink Vibrator and decide you don't want the particular item, we are happy for you to send it back to us it within 10 days and we will refund the cost of the product.
Because of the intimate nature of sex toys, we are confident you will understand that there are some conditions. Hygiene rules means we must insist that the 'Rubber Pink Vibrator' must be still in its manufacturers packaging and unused, you will need to cover the cost of the return shipping (we'll absorb the cost of the first shipping to you).
If your 'Rubber Pink Vibrator' turns out to be faulty, then please contact us at return@sensual-sex-toys.co.uk and we will refund the cost of the goods or replace the item whichever you prefer.
Exchange of a rejected 'Rubber Pink Vibrator' will be with the same, or a similar value product if the first product is now out stock, and as the product was faulty, you will be reimbursed all the extra postage costs.
None of the above is intended to affect your rights as applicable under English law. Our returns and replacement policy is in addition to any rights that apply under English law.
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