This guarantees a secure and private delivery service and ensures your confidentiality. If your Glowing G-Vibe (WATERPROOF) is in stock, it will be packaged and despatched inside 1 working day. If we have no stock of the item you bought, we will usually forward your 'Glowing G-Vibe (WATERPROOF)' in approximately 12 days, but generally this is much quicker. If there is any sort of delivery problem with your 'Glowing G-Vibe (WATERPROOF)' we will let you know the very minute we possibly can.
Put simply, if you get your Glowing G-Vibe (WATERPROOF) and after seeing it, decide you don't want the item, we allow you to send it back to us it within 10 days and we will issue a full refund.
Given the unique 'intimate' nature of our products, we are sure you will agree that we must impose a few terms and conditions. Health guidelines means we must insist that the 'Glowing G-Vibe (WATERPROOF)' must be unused and still in the sealed, original packing, you will need to pay for the charges for the return carriage (we will happily cover the charges for the first carriage to you).
If your 'Glowing G-Vibe (WATERPROOF)' is faulty, then send us an e-mail on return@sensual-sex-toys.co.uk and we will replace the goods or refund the cost of the goods.
Exchange of a rejected 'Glowing G-Vibe (WATERPROOF)' will be with the same product, or one of a similar cost if there is no stock of the original item (at your choice), and as the goods were faulty, we will accept all the extra shipping costs.
None of the above seeks to reduce your rights as applicable under English law. Our returns policy is in addition to any legal rights that apply under English law.
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