This ensures a totally discreet delivery and guarantees your confidentiality. If your Muschi Vibrator is in stock, it will be packaged and sent within 1 working day. If for any reason we do not have stock available, we would expect to dispatch your 'Muschi Vibrator' in about 12 days, but realistically well within this. In the event that there is some sort of despatch problem with your 'Muschi Vibrator' we will notify you by email the very minute we are aware.
Basically, if you take delivery of the Muschi Vibrator and have changed your mind about buying the sex toy in question, we will let you return it within 10 days and we will issue a full refund.
Because our products are of an 'intimate' nature, we are sure you will recognize that we must impose some conditions. Health and safety guidelines means the 'Muschi Vibrator' must be still in its packing and unused, and you will need to pay the cost of the return shipping (you will not be charged for the cost of the original shipping to you).
In the unlikely event that your 'Muschi Vibrator' arrives and is not as it should be, then email us on return@sensual-sex-toys.co.uk and we shall refund the cost of the item or replace the item at your discretion.
Replacement of a returned 'Muschi Vibrator' will be with the same, or a similar item if the first is now out stock, and as the goods were faulty, we will pay all the additional postage charges.
Nothing mentioned above is intended to modify your legal options as applicable under English law. Our policy is in addition to any legal rights you have under UK law.
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