This ensures a secure and private delivery and protects your anonymity. If the Toy Joy Mini Marvelous Dolphin Vibe is a stock product, it will be packaged and despatched inside one working day. If we have no stock of the product you requested, we will usually despatch your 'Toy Joy Mini Marvelous Dolphin Vibe' in around 12 days, but 9 times of of 10 far quicker. In the unlikely event that there is any sort of delay with your 'Toy Joy Mini Marvelous Dolphin Vibe' you will be notified by email immediately we are aware.
Put simply, if you take delivery of your Toy Joy Mini Marvelous Dolphin Vibe and no longer want the particular item, we allow you to send it back it within 10 days and we will offer a full refund.
Given the unique 'intimate' nature of our products, we are confident you will have sympathy with the fact that we must impose a few terms and conditions. Health regulations means we must insist that the 'Toy Joy Mini Marvelous Dolphin Vibe' must be in its original manufacturers packing and, obviously, unused, you will need to cover the return postage (we'll absorb the costs of the first carriage to you).
In the event that the 'Toy Joy Mini Marvelous Dolphin Vibe' has a manufacturers fault, then contact us by e-mail at return@sensual-sex-toys.co.uk and we shall refund the cost of the goods or replace the products whichever you prefer.
Replacement of a rejected 'Toy Joy Mini Marvelous Dolphin Vibe' will be with the same item, or one of the same cost if we are out of stock of the first choice item (if you agree, of course), and as the product was faulty, we will accept all the additional postage and packaging charges.
None of the above seeks to affect your legal options as a consumer under UK law. Our returns and replacement policy is over and above any rights you possess under UK law.
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