This guarantees a secure and private delivery service and guarantees your privacy. If your Jelly Pocket pal Vibrator is available from stock, it will be packed and despatched in 24 hours. If for any reason we are out of stock, we will normally despatch your 'Jelly Pocket pal Vibrator' in approx. 12 days, but realistically far quicker. If a problem occurs to prevent shipping of your 'Jelly Pocket pal Vibrator' we will let you know by email as soon as we notice the problem.
Put simply, if you receive your Jelly Pocket pal Vibrator and decide you have changed your mind and no longer want the item, you are able to return it within 10 days and we will offer a full refund.
Because of the nature of the products, we are sure you will have sympathy with the fact that we must impose some conditions. Hygiene guidelines means that the 'Jelly Pocket pal Vibrator' must be unused and still in the sealed, original packing, you will also need to cover the return shipment costs (we'll absorb the charge for the original shipment to you).
If your 'Jelly Pocket pal Vibrator' has a fault, then let us know by contacting us on return@sensual-sex-toys.co.uk and we will replace the products or refund the cost of the item.
Exchange of a rejected 'Jelly Pocket pal Vibrator' will be with the same item, or a similar value item if the first is out of stock, and as the goods were faulty, we will pay all the additional postage charges.
Nothing mentioned above is intended to affect your legal rights as viewed by UK law. Our policy is in addition to any rights you have under English law.
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