This enables a totally discreet delivery service and protects your privacy. If your Venus Butterfly Massager Vibrator is a stocked product, it will be packaged and shipped within 24 hours. If for any reason we are out of stock, we will normally despatch your 'Venus Butterfly Massager Vibrator' in approx. 12 days, but generally well within this. If something happens to prevent dispatch of your 'Venus Butterfly Massager Vibrator' we will let you know as soon as we notice the problem.
In brief, if you get your Venus Butterfly Massager Vibrator and feel you don't actually want the item, we will let you send it back it within 10 days and we will issue a full refund.
Because of the intimate nature of adult toys, we are sure that you will agree that there has to be some terms and conditions. Health and hygiene rules means that the 'Venus Butterfly Massager Vibrator' must be still in its manufacturers packing and unused, and you will need to pay the cost of the return carriage (we'll absorb the costs of the original shipping to you).
In the unlikely event that your 'Venus Butterfly Massager Vibrator' is faulty, then please contact us at return@sensual-sex-toys.co.uk and we shall refund your money or replace the goods whichever suits you best.
Exchange on a faulty 'Venus Butterfly Massager Vibrator' will be with the same product, or one of the same cost if there is no stock of the first item (if you agree, of course), and as the item was faulty, you will be reimbursed all the extra shipment charges.
None of the above is intended to change your legal options under UK law. Our returns and replacement policy is in addition to any rights that apply under UK law.
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