This guarantees a totally discreet delivery service and guarantees your anonymity. If your Vivid Swirl Marble Vibe is available from stock, it will be packaged and dispatched within one working day. If we have run out of stock of the sex toy you ordered, we would expect to dispatch your 'Vivid Swirl Marble Vibe' in around 12 days, but most of the time well within this. If a problem happens that interferes with despatch of your 'Vivid Swirl Marble Vibe' we will notify you by email the very minute we possibly can.
In brief, if you take delivery of the Vivid Swirl Marble Vibe and decide you have changed your mind and no longer want the item, you can send it back it within 10 days and get your money back.
Given the unique 'intimate' nature of our products, we are confident you will recognize that there are some terms and conditions. Health rules means we must insist that the 'Vivid Swirl Marble Vibe' must be unused and still in the sealed, original sealed packing, you will need to cover the cost of the return shipping (we will happily cover the charges for the original shipping to you).
If your 'Vivid Swirl Marble Vibe' turns out to be faulty, then contact us by e-mail on return@sensual-sex-toys.co.uk and we shall replace or refund, at your discretion.
Exchange on a faulty 'Vivid Swirl Marble Vibe' will be with the same item, or one of the same cost if there is no stock of the first product (at your discretion), and as we were at fault, we will accept all the extra carriage costs.
None of the above points seek to modify your rights as a consumer under English law. Our policy is in addition to any legal rights that apply under UK law.
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