This enables a totally discreet delivery service and guarantees your confidentiality. If the Egg Vibrator is a stock product, it will be packaged and despatched within 24 hours. If we have run out of stock of the product you bought, we would expect to forward your 'Egg Vibrator' in around 12 days, but 9 times of of 10 this is much quicker. If anything happens that prevents dispatch of your 'Egg Vibrator' we will send you an e-mail to let you know the very minute we are able.
In a nutshell, if you receive your Egg Vibrator and have changed your mind about buying the sex toy in question, we will let you send it back it within 10 days and get your money back.
Because of the intimate nature of sex toys, we are confident that you will have sympathy with the fact that there needs to be some conditions. Health and hygiene rules means we must insist that the 'Egg Vibrator' must be unused and still in the sealed, original manufacturers packaging, you will need to pay for the return carriage charges (you will not be charged for the cost of the first shipping to you).
In the unlikely event that your 'Egg Vibrator' has a manufacturers fault, then contact us by e-mail at return@sensual-sex-toys.co.uk and we shall replace or refund, at your discretion.
Exchange on a faulty 'Egg Vibrator' will be with an identical item, or a similar item if your first choice is now out stock, and as the product was faulty, we will accept all the extra delivery costs.
Nothing mentioned above is intended to modify your rights as applicable under UK law. Our returns and replacement policy is over and above any rights you may have under English law.
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