This enables a fully discreet delivery and further guarantees your secrecy. If the Big Egg Vibrator is a stocked product, it will be packaged and despatched inside one working day. If we have run out of stock of the product you ordered, we will normally despatch your 'Big Egg Vibrator' in about 12 days, but generally much sooner than that. If we can't ship your 'Big Egg Vibrator' you will be notified by email immediately we are able.
In basic terms, if you receive your Big Egg Vibrator and have changed your mind about buying the product, you are able to return it within 10 days and we will issue a refund.
Given the nature of adult toys, we are confident that you will appreciate that there needs to be some terms and conditions. Health and hygiene rules means we must insist that the 'Big Egg Vibrator' must be in its original manufacturers packing and, obviously, unused, and you will need to pay the charges for the return shipment (you will not be charged for the charges for the first carriage to you).
In the event that your 'Big Egg Vibrator' is not as it should be, then please contact us on return@sensual-sex-toys.co.uk and we will refund the cost of the goods or replace the products whichever you prefer.
Exchange of a rejected 'Big Egg Vibrator' will be with an identical item, or one of a similar value if we are out of stock of the first product (at your choice), and as the product was not as it should be, we will cover all the additional carriage charges.
None of the above is meant to modify your legal rights as viewed by UK law. Our replacement policy is over and above any legal rights you possess under UK law.
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