This enables a secure and private transaction and guarantees your secrecy. If your Double Golden Egg Vibrator is a stocked item, it will be packed and despatched in one working day. If for any reason we are out of stock, we will generally despatch your 'Double Golden Egg Vibrator' in no longer than 12 days, but generally much sooner than that. If a problem occurs to prevent dispatch of your 'Double Golden Egg Vibrator' we will let you know by email the very moment we are aware.
Basically, if you get your Double Golden Egg Vibrator and decide you have changed your mind and no longer want the particular item, we allow you to return it to us it within 10 days and we will provide a full refund.
Because of the nature of the products, we are sure you will have sympathy with the fact that there has to be a few terms and conditions. Health rules means we must insist that the 'Double Golden Egg Vibrator' must be unopened and and unused, you will need to cover the return postage (we will happily cover the charges for the original shipping to you).
In the event that the 'Double Golden Egg Vibrator' has a fault, then send us an e-mail at return@sensual-sex-toys.co.uk and we will refund your money or replace the product at your preference.
Replacement of a rejected 'Double Golden Egg Vibrator' will be with an identical product, or a similar value item if the first product is out of stock, and as the product was not as it should be, we will accept all the additional postage costs.
None of the above seeks to affect your legal rights as viewed by UK law. Our replacement policy is in addition to any rights you have under English law.
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