This ensures a secure and private transaction and protects your confidentiality. If the Flex-a-Pleaser Vibrator is a stocked item, it will be packed and sent in 1 working day. If the item you ordered is unavailable, we would expect to despatch your 'Flex-a-Pleaser Vibrator' in around 12 days, but generally far quicker than that. Should there be some sort of delivery problem with your 'Flex-a-Pleaser Vibrator' we will notify you the very moment we are able.
In a nutshell, if you take delivery of your Flex-a-Pleaser Vibrator and no longer want the item, we are happy for you to send it back to us it within 10 days and we will give you your money back.
Because of the intimate nature of sex toys, we are confident you will understand that there has to be some terms and conditions. Health and safety rules mean that the 'Flex-a-Pleaser Vibrator' must be still in its sealed packing and unused, you will also need to cover the charges for the return shipping (we will happily cover the charge for the original shipment to you).
In the event that your 'Flex-a-Pleaser Vibrator' has a fault, then contact us by e-mail on return@sensual-sex-toys.co.uk and we shall refund your payment or replace the goods at your preference.
Exchange on a faulty 'Flex-a-Pleaser Vibrator' will be with an identical item, or a similar product if the first is now out stock, and as the goods were faulty, you will be reimbursed all the extra postage charges.
None of the above is intended to change your rights as applicable under English law. Our policy is in addition to any legal rights you have under UK law.
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