This enables a fully discreet service and maintains your confidentiality. If your Emperor Brown 6inch Vibrating is a stocked item, it will be shipped within 1 working day. If the sex toy you purchased is not in stock, we will normally ship your 'Emperor Brown 6inch Vibrating' in around 12 days, but 9 times of of 10 far quicker. In the event that there is any kind of delay with your 'Emperor Brown 6inch Vibrating' we will inform you by email the very minute we notice the problem.
Basically, if you get your Emperor Brown 6inch Vibrating and feel you don't actually want the product, you are able to send it back to us it within 10 days and we will give you a full refund.
Given the unique 'intimate' nature of our products, we are confident that you will have sympathy with the fact that there has to be a few conditions. Health regulations means that the 'Emperor Brown 6inch Vibrating' must be still in its manufacturers packing and unused, you will also need to cover the charges for the return carriage (we'll absorb the cost of the first shipping to you).
In the improbable event that your 'Emperor Brown 6inch Vibrating' arrives and is not working or faulty, then please contact us at return@sensual-sex-toys.co.uk and we will refund your money or replace the goods at your discretion.
Exchange on a faulty 'Emperor Brown 6inch Vibrating' will be with the exact same product, or one of a similar value if there is no stock of the first choice product (to suit you, of course), and as the item was faulty, we will pay for all the additional shipping charges.
None of the above is meant to reduce your rights as applicable under UK law. Our policy is in addition to any legal rights you may have under UK law.
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