This ensures a secure and private delivery service and guarantees your confidentiality. If your Magic Massager Vibrator is in stock, it will be sent in 1 working day. If we have run out of stock of the item you purchased, we will usually ship your 'Magic Massager Vibrator' in no longer than 12 days, but 9 times of of 10 much sooner. In the unlikely event that there is any sort of despatch problem with your 'Magic Massager Vibrator' we will notify you as soon as we are aware.
Basically, if you get your Magic Massager Vibrator and feel you don't actually want the product, we allow you to send it back to us it within 10 days and we will issue a full refund.
Given the unique 'intimate' nature of our products, we are sure that you will agree that there needs to be some terms and conditions. Health and safety rules means that the 'Magic Massager Vibrator' must be still in its sealed packaging and unused, you will also need to pay the return carriage costs (you will not be charged for the cost of the original shipping to you).
In the unlikely event that your 'Magic Massager Vibrator' arrives and is not working or faulty, then email us on return@sensual-sex-toys.co.uk and we will refund the cost of the goods or replace the product whichever you prefer.
Exchange of a returned 'Magic Massager Vibrator' will be with the same product, or a similar item if the first product is out of stock, and as the item was faulty, we will pay all the extra shipping costs.
None of the above is intended to affect your legal rights as a consumer under English law. Our policy is in addition to any legal rights that apply under UK law.
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