This ensures a secure and private delivery and further guarantees your anonymity. If the Silencer Vibrator is a stock item, it will be packed and sent within 24 hours. If we do not have stock available for any reason, we will normally expedite your 'Silencer Vibrator' in approx. 12 days, but realistically far quicker. If something happens that interferes with despatch of your 'Silencer Vibrator' we will let you know the very moment we are able.
In simple terms, if you receive the Silencer Vibrator and feel you don't actually want the item, we are happy for you to send it back to us it within 10 days and get your money back.
As our adult toys are intended to be used in a intimate manner, we are sure you will appreciate that there are some conditions. Health rules means the 'Silencer Vibrator' must be unused and still in the sealed, original packaging, and you will need to pay the charges for the return shipment (you will not be charged for the charges for the first shipping to you).
If your 'Silencer Vibrator' is faulty, then send us an e-mail at return@sensual-sex-toys.co.uk and we will refund the cost of the item or replace the item at your preference.
Exchange on a faulty 'Silencer Vibrator' will be with the exact same item, or one of the same cost if we are out of stock of the first product (if you agree, of course), and as the product was not as it should be, we will cover all the extra shipment costs.
Nothing mentioned above is intended to affect your rights as viewed by UK law. Our returns policy is in addition to any legal rights you possess under English law.
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