This enables a secure and private delivery service and protects your confidentiality. If the Dinky Power Vibrator is a stock product, it will be packed and sent inside 1 working day. If we have run out of stock of the product you requested, we will normally ship your 'Dinky Power Vibrator' in approximately 12 days, but 9 times of of 10 far quicker. If a problem happens that interferes with dispatch of your 'Dinky Power Vibrator' you will be advised by email the very minute we are aware.
Basically, if you get your Dinky Power Vibrator and feel you don't actually want the product, we allow you to send it back it within 10 days and we will give you a full refund.
As our adult toys are intended to be used in a intimate manner, we are sure that you will have sympathy with the fact that there has to be some conditions. Hygiene rules means that the 'Dinky Power Vibrator' must be still in its packaging and unused, you will also need to pay the cost of the return shipping (we'll absorb the charge for the original carriage to you).
In the improbable event that your 'Dinky Power Vibrator' arrives and is not as it should be, then send us an e-mail at return@sensual-sex-toys.co.uk and we will refund the cost of the product or replace the product at your preference.
Replacement of a returned 'Dinky Power Vibrator' will be with the exact same item, or one of the same value if we are out of stock of the original product (at your discretion), and as we were at fault, we will pay all the extra carriage costs.
Nothing mentioned above is meant to affect your rights under English law. Our returns and replacement policy is over and above any rights you may have under English law.
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