This enables a fully discreet delivery and maintains your secrecy. If the Banana Vibe is available from stock, it will be packaged and despatched in 1 working day. If the item you purchased is out of stock, we will usually despatch your 'Banana Vibe' in about 12 days, but 9 times of of 10 far quicker than that. If a problem happens that delays dispatch of your 'Banana Vibe' we will let you know the very moment we possibly can.
In basic terms, if you receive your Banana Vibe and decide you don't want the sex toy in question, we allow you to send it back to us it within 10 days and get a refund.
As our sex toys are designed to be used in a personal manner, we are sure you will have sympathy with the fact that there needs to be a few conditions. Health and safety rules means the 'Banana Vibe' must be still in its packaging and unused, you will need to cover the charges for the return shipping (we will happily cover the cost of the first shipping to you).
If your 'Banana Vibe' arrives and is not working or faulty, then send us an e-mail at return@sensual-sex-toys.co.uk and we will refund the cost of the product or replace the goods at your discretion.
Exchange of a returned 'Banana Vibe' will be with an identical product, or one of a similar cost if we are out of stock of the first product (to suit you, of course), and as the goods were faulty, you will be reimbursed all the extra carriage charges.
Nothing mentioned above is meant to change your legal options under English law. Our returns policy is over and above any legal rights you possess under English law.
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