This ensures a fully discreet transaction and guarantees your confidentiality. If the Strap-on Dolphin Vibrator is a stocked item, it will be packed and sent inside 1 working day. If for any reason we are out of stock, we will normally dispatch your 'Strap-on Dolphin Vibrator' in around 12 days, but generally this is much quicker. If a problem happens that delays shipment of your 'Strap-on Dolphin Vibrator' we will send you an e-mail to let you know as soon as we notice the problem.
Put simply, if you receive your Strap-on Dolphin Vibrator and no longer want the sex toy in question, we allow you to return it within 10 days and get your money back.
As our adult toys are intended to be used in a intimate manner, we are confident that you will appreciate that we must impose some conditions. Hygiene regulations means we must insist that the 'Strap-on Dolphin Vibrator' must be in its original manufacturers packaging and, obviously, unused, you will also need to pay the charges for the return shipping (we'll absorb the charge for the original shipping to you).
In the unlikely event that your 'Strap-on Dolphin Vibrator' is faulty, then let us know by contacting us on return@sensual-sex-toys.co.uk and we shall refund your payment or replace the goods whichever suits you best.
Replacement of a rejected 'Strap-on Dolphin Vibrator' will be 'like-for-like' and as the product was faulty, you will be reimbursed all the additional carriage charges.
Nothing mentioned above is intended to modify your legal rights as viewed by UK law. Our replacement policy is in addition to any legal rights you possess under UK law.
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