This ensures a totally discreet delivery and protects your privacy. If the Grape Scented Vibrator is ex-stock, it will be packaged and dispatched in one working day. If the item you bought is unavailable, we would expect to send your 'Grape Scented Vibrator' in no longer than 12 days, but most of the time much sooner. If a problem occurs that interferes with delivery of your 'Grape Scented Vibrator' we will notify you by email the very minute we are able.
Put simply, if you get the Grape Scented Vibrator and after seeing it, decide you don't want the product, you can send it back it within 10 days and we will give you a full refund.
Because of the nature of the products, we are confident that you will have sympathy with the fact that there needs to be a few conditions. Hygiene regulations means the 'Grape Scented Vibrator' must be unused and still in the sealed, original sealed packing, and you will need to pay the return carriage charges (you will not be charged for the costs of the original shipping to you).
In the improbable event that your 'Grape Scented Vibrator' turns out to be faulty, then email us on return@sensual-sex-toys.co.uk and we will replace the products or refund the cost of the item.
Exchange on a faulty 'Grape Scented Vibrator' will be with the exact same product, or one of the same value if there is no stock of the original product (if you agree, of course), and as the product was faulty, we will cover all the additional delivery costs.
None of the above seeks to affect your legal options as a consumer under UK law. Our replacement policy is over and above any legal rights that apply under English law.
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