This ensures a fully discreet transaction and guarantees your confidentiality. If the Throbbing G-Spot Vibrator is available from stock, it will be packaged and sent inside 24 hours. If the sex toy you bought is out of stock, we would expect to send your 'Throbbing G-Spot Vibrator' in no longer than 12 days, but most of the time this is much quicker. If something occurs that prevents dispatch of your 'Throbbing G-Spot Vibrator' we will inform you by email immediately we are aware.
In a nutshell, if you receive your Throbbing G-Spot Vibrator and no longer want the sex toy in question, we allow you to send it back to us it within 10 days and we will give you a full refund.
Because the products are intended for intimate use, we are sure you will understand that we must impose a few terms and conditions. Health and hygiene regulations mean that the 'Throbbing G-Spot Vibrator' must be unopened and and unused, and you will need to pay the cost of the return shipping (you will not be charged for the charge for the first shipping to you).
In the event that your 'Throbbing G-Spot Vibrator' has a manufacturers fault, then let us know by contacting us on return@sensual-sex-toys.co.uk and we will refund your money or replace the products whichever you prefer.
Exchange of a rejected 'Throbbing G-Spot Vibrator' will be with the same item, or a similar value product if the first product is out of stock, and as we were at fault, we will pay for all the extra shipment charges.
None of the above is intended to change your legal options as applicable under English law. Our returns policy is in addition to any rights that apply under English law.
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