This ensures a totally discreet delivery and protects your privacy. If the Contour Vibe is a stock item, it will be packaged and shipped inside one working day. If we do not have stock available for some reason, we will generally despatch your 'Contour Vibe' in around 12 days, but realistically much sooner. If anything happens that interferes with dispatch of your 'Contour Vibe' we will notify you by email the very moment we possibly can.
Basically, if you get your Contour Vibe and decide you have changed your mind and no longer want the item, we are happy for you to send it back it within 10 days and we will give you your money back.
Because our products are of an 'intimate' nature, we are sure that you will appreciate that we must apply some terms and conditions. Health and hygiene rules means the 'Contour Vibe' must be unused and still in the sealed, original packaging, you will also need to pay the return postage (we'll absorb the charges for the first shipping to you).
In the event that your 'Contour Vibe' is faulty, then let us know by contacting us on return@sensual-sex-toys.co.uk and we shall refund your money or replace the product whichever you prefer.
Replacement of a returned 'Contour Vibe' will be with the same product, or a similar item if the first product is out of stock, and as the goods were faulty, we will accept all the extra delivery charges.
None of the above seeks to change your legal options as applicable under UK law. Our returns policy is in addition to any rights that apply under UK law.
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