This ensures a fully discreet service and guarantees your confidentiality. If your Sorbet Delight Vibrating Egg is in stock, it will be packed and dispatched inside one working day. If for some reason we are out of stock, we would expect to despatch your 'Sorbet Delight Vibrating Egg' in about 12 days, but most of the time well within this. If anything happens that prevents dispatch of your 'Sorbet Delight Vibrating Egg' we will send you an e-mail to let you know immediately we possibly can.
Basically, if you take delivery of your Sorbet Delight Vibrating Egg and after seeing it, decide you don't want the product, you are able to send it back it within 10 days and get your money back.
Because of the nature of the products, we are confident that you will have sympathy with the fact that we must apply a few conditions. Health guidelines means that the 'Sorbet Delight Vibrating Egg' must be in its original packaging and, obviously, unused, you will need to pay for the cost of the return carriage (we'll absorb the charge for the original shipping to you).
In the improbable event that your 'Sorbet Delight Vibrating Egg' arrives and is not working or faulty, then please contact us at return@sensual-sex-toys.co.uk and we will replace the item or refund the cost of the product.
Replacement of a faulty 'Sorbet Delight Vibrating Egg' will be with the same product, or one of a similar cost if we are out of stock of the first choice product (to suit you, of course), and as the product was faulty, we will pay for all the extra postage and packaging costs.
None of the above seeks to affect your rights as a consumer under UK law. Our policy is in addition to any rights that apply under English law.
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