This enables a fully discreet transaction and guarantees your secrecy. If the Purple Shining Vibrators is ex-stock, it will be packaged and shipped inside one working day. If the item you purchased is not in stock, we will generally dispatch your 'Purple Shining Vibrators' in approximately 12 days, but most of the time far quicker than that. If a problem occurs to prevent dispatch of your 'Purple Shining Vibrators' we will send you an e-mail to let you know as soon as we spot the problem.
Basically, if you take delivery of your Purple Shining Vibrators and no longer want the particular item, you can send it back it within 10 days and we will issue a full refund.
Because our products are of an 'intimate' nature, we are sure that you will agree that there needs to be a few terms and conditions. Health and safety guidelines means we must insist that the 'Purple Shining Vibrators' must be in its original manufacturers packaging and, obviously, unused, you will also need to cover the return postage charges (we'll absorb the cost of the original shipping to you).
If your 'Purple Shining Vibrators' turns out to be faulty, then please contact us at return@sensual-sex-toys.co.uk and we will replace the item or refund the cost of the goods.
Exchange of a returned 'Purple Shining Vibrators' will be with an identical product, or one of the same cost if there is no stock of the first product (if you agree, of course), and as we were at fault, we will pay for all the extra carriage charges.
None of the above is meant to affect your legal options under UK law. Our returns and replacement policy is in addition to any rights you have under UK law.
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