This enables a fully discreet transaction and maintains your secrecy. If your Infra Red Massager Vibrator is in stock, it will be packed and shipped within one working day. If we have run out of stock for whatever reason, we will generally forward your 'Infra Red Massager Vibrator' in about 12 days, but 9 times of of 10 well within this. If there is some sort of delay with your 'Infra Red Massager Vibrator' you will be advised by email the very minute we are aware.
In basic terms, if you receive your Infra Red Massager Vibrator and feel you don't actually want the product, you are able to send it back it within 10 days and we will refund the cost of the product.
Because our products are of an 'intimate' nature, we are sure you will appreciate that there needs to be some terms and conditions. Health and safety guidelines means we must insist that the 'Infra Red Massager Vibrator' must be still in its manufacturers packaging and unused, you will need to pay for the return postage costs (we will happily cover the charges for the original carriage to you).
If your 'Infra Red Massager Vibrator' has a manufacturers fault, then send us an e-mail on return@sensual-sex-toys.co.uk and we will replace the product or refund the cost of the item.
Replacement of a rejected 'Infra Red Massager Vibrator' will be with an identical item, or one of the same value if we are out of stock of the first choice item (if you agree, of course), and as the product was faulty, we will pay for all the extra delivery costs.
Nothing mentioned above is intended to reduce your rights under UK law. Our returns and replacement policy is in addition to any legal rights you have under UK law.
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