This guarantees a totally discreet delivery and protects your confidentiality. If your Rabbit Vibrator is a stock product, it will be packed and sent within 24 hours. If the sex toy you purchased is unavailable, we will generally ship your 'Rabbit Vibrator' in about 12 days, but generally well within this. Should there be some sort of delay with your 'Rabbit Vibrator' we will notify you by email immediately we notice the problem.
In brief, if you take delivery of the Rabbit Vibrator and decide you don't want the product, we allow you to send it back it within 10 days and we will issue a full refund.
Given the nature of adult toys, we are confident that you will agree that there are some conditions. Health guidelines means the 'Rabbit Vibrator' must be in its original sealed packing and, obviously, unused, you will also need to cover the return postage costs (we'll absorb the charges for the original shipment to you).
If your 'Rabbit Vibrator' arrives and is not working or faulty, then please contact us on return@sensual-sex-toys.co.uk and we shall replace or refund, at your discretion.
Exchange of a rejected 'Rabbit Vibrator' will be with the same item, or a similar value product if the first product is out of stock, and as the product was faulty, we will accept all the additional shipping charges.
Nothing mentioned above is intended to affect your rights as a consumer under English law. Our returns and replacement policy is over and above any rights you may have under English law.
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